Privacy Policy

“Personal Information” means information that identifies, relates to, or can reasonably be linked to an identifiable individual. It does not include anonymized data that cannot identify an individual.

We may collect and process the following categories of Personal Information to the extent permitted or required by applicable law:

• Contact Information
  Name, billing address, shipping address, phone number, email address.

• Payment Information
  We do not directly store credit card or full payment details. Payment information is securely processed by third-party payment processors. We receive only transaction status and confirmation details.

• Account Information
  Username, password, security settings, and account preferences.

• Transaction Information
  Browsing history, cart activity, purchase history, returns, exchanges, and cancellations.

• Communications
  Customer service inquiries and other communications with us.

• Device Information
  IP address, browser type, network information, and other identifiers.

• Usage Information
  Access times, pages viewed, and how you interact with the Service.

We collect Personal Information through:

• Direct Interactions
  When you create an account, make a purchase, contact us, or use our Service.

• Automated Technologies
  Through cookies and similar technologies.

• Service Providers
  Through vendors and technical partners assisting with our operations.

• Third Parties
  From business partners or other third parties who lawfully provide information to us.

We use Personal Information for the following purposes:

• Processing orders, shipping, and payment transactions

• Providing customer support

• Handling returns, exchanges, and refunds

• Improving and optimizing our Service

• Marketing and advertising

• Fraud prevention and security

• Compliance with legal obligations

• Sending service-related or promotional communications (you may opt out at any time)

We may share Personal Information with:

• Payment processors

• Shipping carriers

• Hosting and system management providers

• Marketing and analytics service providers

• Authorities when required by law

We enter into appropriate agreements with such providers to ensure proper data protection and security measures.

We use third-party services for analytics and advertising optimization.

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Google Analytics

We use Google Analytics provided by Google LLC. Google Analytics uses cookies and similar technologies to collect usage data. The data collected is processed anonymously and does not identify individuals.

Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/

Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout

Meta Advertising

We use advertising services provided by Meta Platforms, Inc. Technologies such as the Facebook Pixel may collect browsing behavior, purchase information, IP addresses, and cookie identifiers.

This information is used for advertising optimization and performance measurement.

You may disable personalized ads through your Meta account settings.

We may use service providers located outside Japan, including Wix.com Ltd.

Where required, such providers implement appropriate safeguards, including EU Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

We use cookies and similar technologies to improve user experience, analyze traffic, and deliver advertisements.

You may disable cookies via your browser settings; however, certain features of the Service may not function properly.

For users located in regions where consent is required (such as the EEA), we may obtain consent through a cookie consent management tool before using non-essential cookies. You may withdraw consent at any time via the consent banner or browser settings.

We implement reasonable security measures to protect Personal Information against unauthorized access, loss, destruction, or alteration.

Personal Information is retained for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. After that period, it will be securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to:

• Request access to your Personal Information

• Request correction

• Request deletion

• Request restriction of processing

• Request data portability

These rights may apply under laws such as:

• GDPR (EEA)

• CCPA (California)

To exercise your rights, please contact us using the details below.

Our store may use cookies and similar technologies to understand how our Service is used and to improve its functionality and performance.

Users who wish to disable cookies may do so by changing their browser settings. However, disabling cookies may result in certain features of the Service not functioning properly.

The Service is not intended for individuals who are minors under applicable law.

If we become aware that we have collected Personal Information from a minor without parental consent, we will delete such information promptly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies.

We may revise this Privacy Policy from time to time as necessary. Any changes will be posted on this page.

JACKAL Store Customer Support (Operated by Frameware Co., Ltd.)

Phone: +81-3-4283-2381 ( Business Hours: Weekdays 10:00–17:00 JST )
Email: customer@jackalproduct.com